Terms and Conditions

All purchases are made subject to these Terms and Conditions.

All goods include VAT at the current rate where applicable.
Our products are fresh baked goods and therefore have a limited shelf-life. Best Before dates will be clearly indicated on each product and guidelines to indicate the shelf-life are on the product descriptions.

Unfortunately we can’t take responsibility for any damages to the products in transit.

In the unlikely event of any issues we must be notified within 12 hours of receipt. Best to use email: info@elizabethdbakes.co.uk to communicate with us and we will respond promptly.

Cancellations are tricky for us to manage as we aim to dispatch as soon as possible. If you email us within 2 hours of placing the order we will see what we can do.
EDB’s liability for any claim howsoever arising shall not exceed the price of the goods supplied to the customer.

Every care has been taken to describe and show the goods accurately.

The customer’s statuary rights are not affected by any statement contained in these Terms and Conditions.

UK law applies to all transactions

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of ElizabethDbakes Ltd.

Acceptance
By placing an order with ElizabethDbakes you are agreeing to these terms.

Privacy
We collect information from you when you register on the site, place an order, enter a promotion or competition, respond to a communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites.

We may use the information we collect from you when you register, purchase products, enter a promotion, respond to a marketing communication, view the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a promotion or other site feature.

When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the site’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Disclosure of information
We do not sell, trade, or otherwise transfer to outside parties. The term “outside parties” does not include ElizabethDbakes Ltd. or website hosting partners and other parties who assist us in operating our website, conducting our business so long as those parties agree to keep this information confidential. We may also release your information if we believe release is appropriate to comply with the law or protect ours or others’ rights, property, or safety.

BY USING OUR SITE, YOU CONSENT TO OUR PRIVACY POLICY.